At Induron, our Customer Service department is a key component in ensuring our customers get the products and information they need. Ricky Germany is the newest member of our Customer Service department, and we’re glad to have him on board!
Ricky has been with Induron since October, and in the few months he’s been here, has really become the “voice of Induron.” When customers call us, he’s usually the first person they talk to, whether they need to place an order, get a product recommendation or ask a question.
Learn a little more about Ricky:
If you were any animal, what would you be and why?
The animal that I would most like to be is a Fossa. It is highly intelligent and adaptive, lives in a tropical environment and has no natural predators.
What is your biggest professional mistake and success?
I cannot think of a professional mistake worth mentioning – either I have not had one or have selective memory suppression (I vote for the latter). As far as success, the following of clientele I achieved during my retail career – having people drive out of their way to come and deal with me exclusively – was very satisfying.
What is your favorite trip you’ve ever taken?
My favorite trip was to Cancun on my honeymoon and being able to experience and learn a little from a different culture and history.
What’s your favorite thing about working at Induron?
I enjoy having the opportunity to see that my clients get the best products available to them as quickly as possible. And I really enjoy working with all the people here, at all levels. It’s great to be at a company where people have worked for as long as they have, and where there are so many second-generation employees.
If you had a day to do anything you wanted, what would you do?
Just relaxing on a nice beach would more than suffice.
What piece of advice would you give someone just starting out in the working world?
The best advice for someone entering the working world is to just do what you love.
If you could have dinner with any person living or dead, who would it be and why?
Dinner with anyone living or dead has to be Mark Twain – what an interesting conversation that would be!
What one fear have you faced?
I don’t know of any fears I have that are challenging enough to be faced.
What person has had the biggest influence on your life and why?
My paternal grandfather has to be the one who has influenced me the most. He showed me that you can lead a simple life and adhere to strict morals, be successful (not necessarily monetarily) and quietly have a positive impact on so many people.
What’s your favorite pizza topping?
Of course pepperoni has to be the best pizza topping.
What is your favorite book and why?
I can’t say that one book is my favorite, but The Dark Tower series by Stephen King has all the elements needed for a great story.
What are your hobbies?
I enjoy reading, fishing and of course The University of Alabama athletics, football in particular. Roll Tide.
What is your favorite quote?
My favorite quote has to be, ” I intend to live forever – so far so good.” by Stephen Wright.
Founded in 1947, Induron manufactures high performance coatings that serve a range of industrial applications, including the wastewater, transmission and distribution and groundwater storage industries. Learn more about us at www.Induron.com.